Best match for you
Flexible
For stores that need occasional help.
20hours, valid 1 year
- Use hours whenever something comes up
- Unused hours carry forward for 12 months
- Ideal for bug fixes, patches and small changes
Keep your Magento store fast, secure and selling.
Adobe-certified developers who fix bugs, apply security patches, run upgrades and speed up slow pages. Buy hours when you need them, and see exactly where every hour goes.
Certified Magento developers, building stores since 2012
Your store support board
Typical tickets we close
Hours used this month
of 40 logged
Running a Magento store shouldn't feel like firefighting.
If any of these sound familiar, you need a support partner, not another freelancer who disappears after one fix.
- Checkout or payments broke after an update, and sales stopped.
- Pages take seconds to load, and visitors leave before they buy.
- Security patches are months behind and you're not sure what's exposed.
- Two extensions conflict and nobody can tell you which one.
- You're stuck on an old Magento version because upgrading feels risky.
- Your previous developer stopped replying.
One team for everything your store needs
Your support hours can be spent on any of the work below. Mix and match as your priorities change.
- Bug fixes and troubleshooting
- Errors, broken pages, failed orders. We find the cause, fix it, and tell you what happened in plain words.
- Code reviews
- We check custom code and third-party modules for bugs, slow queries and anything that will break on the next upgrade.
- Store audits
- A full check of speed, security, SEO and usability, with a prioritised list of what to fix first.
- Training for your team
- Short sessions so your staff can manage products, orders and promotions without waiting on a developer.
- Security patches and backups
- We apply Adobe's security patches, close known holes, and make sure you have backups you can actually restore.
- Regular security scans
- Ongoing checks for malware, weak points and new threats, fixed before they turn into a problem.
- Magento version upgrades
- Move to the latest Magento release with your extensions and customisations tested first, and minimal downtime.
- Magento 1 to Magento 2 migration
- Products, customers and orders moved safely, with extensions replaced and your theme rebuilt.
- Theme updates
- Bring an ageing custom theme up to date so it keeps working with new Magento versions and looks current.
- Speed optimisation
- Faster pages through caching, database and query tuning, and lighter images, scripts and CSS.
- Hosting and server tuning
- We configure your server, database and search engine for speed, stability and uptime.
- Design and conversion improvements
- Clearer product pages, a smoother checkout and layouts that guide visitors to buy.
- SEO maintenance
- We watch your rankings, fix technical SEO issues and keep organic traffic growing through algorithm changes.
- Google Merchant Center help
- Feed setup, product data fixes and account issues resolved so your products show on Google Shopping.
- Extension install and setup
- We install trusted extensions, configure them properly and test they don't clash with what you already run.
- CRM and ERP integration
- Connect Magento to your CRM, ERP or inventory system so orders, stock and customers stay in sync.
- Custom features
- Need something Magento doesn't do out of the box? We build custom modules to fit how you sell.
- Hyvä theme work
- Support for Hyvä stores, or a move from Luma to Hyvä for a much faster storefront.
Pick the package that fits how often you need help
All packages are hourly, so you only pay for the work you need. Not sure? Tell us what your store needs:
Best match for you
Monthly
For growing stores with steady work.
80hours / month
40160
About hours a week, roughly a developer.
- Choose 40 to 160 hours, adjust each month
- Fixes plus ongoing improvements and new features
- Hours used within the month
Best match for you
Dedicated developer
For busy stores that need someone every day.
160hours / month
- A full-time Magento developer on your store
- Works like part of your team, on your priorities
- Development, support and maintenance in one
24/7 emergency support for active clients
If your store goes down, checkout breaks or you spot a security issue, message us on WhatsApp any time, day or night, weekends included. Available to every client with an active support package.
Every package covers all the services above. Pricing depends on the package and scope, so ask for a quote and we'll reply with exact numbers.
From first message to fixed store
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1
Tell us what's wrong
Send your store URL and the problem, or what you want to improve.
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2
Get a clear estimate
We review the store and tell you how many hours it should take.
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3
Pick a package
Choose Flexible, Monthly or Dedicated, and we get access set up.
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4
We fix and report
Work is tested before it goes live, and you see the hours used on every task.
Why merchants stay with RiseCommerce
We've built and supported Magento stores since 2012. Most of our clients come to us for one fix and stay for years.
See our Magento portfolio- Certified experts
- Adobe Certified Magento developers and a Hyvä Bronze Partner.
- Easy to reach
- Talk to the developers directly on WhatsApp or email. No ticket maze.
- Help when it breaks
- 24/7 emergency support for outages, broken checkouts and security issues, for clients with an active package.
- Full transparency
- You see what was done and how many hours it took, task by task.
- Room to grow
- Scale from a few hours a year to a full-time developer, with the same team.
- We spot problems first
- We flag risks and improvements before they cost you sales.
What store owners say about working with us
Read all testimonialsWorking with this Magento team has been a refreshing experience. Their speed of delivery, timely communication and depth of knowledge are truly impressive. I've found my long-term development partner.
“We're very thankful to the RiseCommerce team. Since we started working together, our growth has increased a lot thanks to their great support.”
“Patient, hard-working problem solvers with fantastic technical skills. Thanks for doing a great job and supporting my business.”
“Great quality work and ethics. Highly responsive and professional throughout the project, and after it was finished. Highly recommended.”
“They impress me with every job I order. Time and again they deliver excellent work. I've come back many times and highly recommend them.”
Questions merchants ask us
Tell us about your store. We'll reply with a plan and a quote.
Usually the same working day. Prefer to talk? Reach us directly.
- WhatsApp: +91 98393 74777
- [email protected]
- RiseCore Technologies Pvt Ltd, Gomti Nagar, Lucknow, India
Thanks, . Your request is in.
We'll reply to with a plan and a quote, usually the same working day. For anything urgent, message us on WhatsApp.