Custom CRM Development for Rising your Business

We are a team of experienced developers and designers who specialize in custom CRM development. We have helped many businesses grow by providing them with the right tools to manage their customer relationships.

Custom CRM Development
Customized CRM Development

Customized CRM Development

We offer customized CRM development for your business, so you can have a system that is tailored to your needs. Our team of experts will work with you to create a system that is perfect for your business.

Billing Softwares

We also offer billing software solutions that are designed to help you manage your customers and their payments. We offer a variety of billing software solutions, so you can find the one that best suits your needs.

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Delivering Reliable Custom CRM Development

Delivering Reliable Custom RiseCommerce CRM Development Services

Custom CRM Development for your eCommerce

Rise Commerce is a Microsoft Dynamics GP partner that specializes in custom CRM development for eCommerce. We offer a wide range of services, from customizations to integrations, and everything in between.

Extending Microsoft Dynamics GP for eCommerce

We offer a wide range of services, from customizations to integrations, and everything in between Microsoft Dynamics GP with your eCommerce

Retain Management Hero with eCommerce

We offer a wide range of services, from customizations to integrations, and everything in between RMH and your Magento or Shopify store.


Custom CRM Development services FAQ

Our design process follows a proven approach. We begin with a deep understanding of your needs and create a planning template.

In most cases, when people talk about CRM, they’re referring to a CRM system — a tool aimed at helping companies with sales, marketing and service management.

CRM software allows businesses to focus on their company’s relationships with customers, colleagues, suppliers, etc. With a professional CRM in place, it becomes much easier to find new customers, win their trust, provide qualified support, and provide additional services throughout the relationship.

Costs reduction - Automated and regulated business processes allow you to reduce operational costs by decreasing the number of routine operations, which your employees were initially to perform manually.
Quality of the service/product improvement - Using a CRM system, it is possible to make relationships with customers the first priority for your company, which allows for paying more attention to the level of the provided service and customer satisfaction rate.
Performance improvement - Using a CRM system, it is possible to make relationships with customers the first priority for your company, which allows for paying more attention to the level of the provided service and customer satisfaction rate.
Increases customer loyalty - Complete information on each client will enable marketing, sales and service agents to deliver truly personalized customer experience, which leads to increased customer loyalty and more sales.
Increased number of customers- Having loyal customers, you can be sure that they will recommend your company to their friends or partners.
Increased sales volume - With the involvement of new customers, the number of sales is also growing, and increasing the loyalty of existing customers leads to repeated sales.

CRM solutions include functionalities that allow users to track customer and company interactions through various available channels. These channels include contact forms, emails, phone calls, and more.
CRM software provides sales and marketing teams with a set of tools to manage the entire sales and marketing funnel, from lead qualification to opportunity management, forecasting, and deal closure. It enables customer service teams to manage customer requests and automate service operations by following pre-defined processes for customer care excellence.
CRM systems are packed with tracking features that record numerous customer interactions online. In addition, CRM automates routine processes and provides managers with tools that allow for the tracking and measuring of the company’s performance and productivity. For example, CRM software can remind you of tasks that you need to complete at a given time. You can make it perform pre-scheduled activities like sending emails and initiating phone calls. Everything done with the CRM is recorded, giving you enough time to make better action plans to close any potential sale. Some CRMs also offer analytics capabilities, allowing users to track the efficiency of various marketing efforts to generate leads and conversions. The table below illustrates some of the features that Creatio CRM products provide. Take a look at them to get a better understanding of how CRMs work.

Nowadays, every company strives to keep abreast with modern business tendencies, which is impossible without appropriate software. As almost all business strategies are aimed at customer experience improvement, streamlined CRM processes are in high necessity. CRM systems are not an innovation anymore, as the majority of businesses are not only familiar with them, but already use a particular CRM software (read about What is CRM here) or, at least, consider its implementation.
Its overwhelming popularity is backed by the benefits it offers to companies of any scale and tools it provides for the process of customer relationship management optimization as each CRM process is meant to enhance overall business efficiency. Advanced CRM software is capable of enhancing key business processes and improving the productivity of your marketing, sales, and customer support teams.
Moreover, if you choose the right vendor, the processes of CRM implementation and customization will run smoothly not making you waste too much time and effort. Take advantage of industry best practices, as a CRM system with its business processes automation capabilities, will help you meet and beat sales quotas while increasing customer loyalty and simplifying administrative routines.

Creatio is the most agile CRM platform for midsize and large enterprises to accelerate sales, marketing, service and operations. Developed on top of the intelligent BPM platform, Creatio CRM provides its users with out-of-the-box tools to manage a complete customer journey, from the first point of contact to customer service. Additionally, Creatio provides an ecosystem of out-of-the-box processes, templates and apps – Marketplace Creatio, which enables users to accelerate productivity and benefit from extended Creatio capabilities. All Creatio products can be used both as stand-alone solutions and as a bundle.

Manage omnichannel communications and get a better understanding of your customers by employing out-of-the-box best practice processes for efficient marketing automation – from demand generation to lead nurturing and successful hand-off to sales. CRM tools improve the productivity of marketing department with the following features:

Marketing campaign automation
Lead generation and distribution
Email marketing tools
Event management
Collaboration tools
Knowledge management
Integration capabilities

On-Premise CRM:
Companies carefully consider the way they deploy CRM systems to make sure it needs their business objectives. While some organizations may benefit from on-premise software, there are many advantages of a cloud CRM deployment.
With on-premise CRM, a company needs to purchase the licenses beforehand. Considering that the software is located on the company’s servers, on-premise CRM is a good choice for organizations with a strict security policy, but in such a case, the implementation process takes more time and IT resources. Though, it is the buyer’s task to ensure the constant maintenance of the on-premise system, as the vendor has no responsibility for its flawless operation and data security after the implementation stage, the vendors still provide technical support who will deal with the critical issues.

Cloud-Based CRM:
On the other hand, software-as-a-service (SaaS), cloud, or on-demand CRM, stores data on the vendor’s servers. In this case, the users have full access to the database all the time wherever they are, and, most importantly, the vendor takes all the responsibility for the seamless operation of the system and provides all the necessary system updates and support. What’s important is that cloud-based CRM software is highly scalable, which means that an organization can easily expand its functionality when business requirements grow.
The only requirement for cloud system accessibility is a strong internet connection, accompanied by an affordable monthly or annual fee

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